FAQ

How will I know if I require a private investigator to carry out investigation for me?

You might be facing signs of difficulty, such as strange phone calls, unexplained absences, behavior change, abnormal private life, too much arguments and so on. In our long years of experience, we have understood one thing that if you are experiencing a situation that is affecting your business, personal or financial future, you must treat is seriously, especially when your “gut” says so. Most of the times, our instincts are actually right and it is in those times that you will realize you need a private detective like us to investigate on your behalf.

Before I choose a private detective agency, are there any facts that I need to check?

The easiest way to choose a private investigator is by ascertaining 2 questions – ‘do they’ and ‘can they’.

Do they
• Dig deep, and conduct thorough analysis and interpretation?
• Have extensive knowledge and ample reach when it comes to demography and geography?
• Operate in a professionally designed mode?

Can they
• Carry out high level penetration?
• Successfully negotiate?
• Guarantee complete confidentiality, experience and expertise in your area of concern?
• Offer you 100% transparency throughout the process or claim?
• Provide you with a single point of contact who will be addressing your issues?

Only if you get satisfactory answers to the aforementioned should you select the private detective agency. Since we have long years of experience working in the field, we are confident that we meet all the above criteria.

When is it right to hire a private detective?

Any time you find it difficult to carry out an investigation discreetly on your own, you can rely on the expertise of a private investigator.

What is the level of experience or expertise of the agents?

Our team of detectives comprises on investigators who have comprehensive experience in intelligence work and are capable of handling investigative work at any level. The leader of our team is an ex-military officer.

Is there anything that I ought to know about detective work?

The work of a detective is highly risky, difficult and often dangerous. Sometimes, it can cost you a lot more than expected. So, it is important that you choose to work with a detective agency as per the position, caliber, proven track record, reliability and commitment of the person leading the agency. Private must always adhere to the highest level of ethics and responsibilities because they often have access to confidential information and documents that gives them authority and power.
Officials with years of experience, a high sense of responsibility and lofty ethical values must only handle the sensitive information provided by you. By having an open discussion with the concerned officials, you will be able to gauge their level of commitment and professionalism.
We totally understand that a majority of clients are first-timers; therefore, we are dedicated to clear any doubt or question that you might have from the initial point of contact. However, you must make sure to provide us with completely honest and true information at all times so that we can get the exact picture of the situation and decide on the future course of action.

Can you tell me a little about your background and the experiences that you’ve had?

We are a detective agency and have a robust team comprising of adept investigators who come from varied backgrounds, such as government, intelligence, information technology and law enforcement. All of the members of our team of investigators have to undergo an on-the-job training program, which is conducted and overseen by the department heads of our organization like, senior investigators. Thanks to our experience, we are proficient in understanding our clients’ requirements and offering them with the ideal solution to their problem as per the budget and deadline.

What information do you need to begin the investigation?

In order to start the investigation, we would request you to give us all the details and information that you have, no matter how insignificant. In some cases, you might also be required to provide us with a photo or physical description of the subject; vehicle information; home and office address; place and time to start, and the intention or reason behind the investigation. If need be, we might even verify the information given by you, as well as, the purpose of wanting the investigation.

Do you accept cases nationwide?

Yes, we do accept cases from any part of the country. For handling nationwide cases, we seek assistance from the local sleuths and we also send one of our detectives to the particular city in order to oversee the case.
We are not bound by geographical lines because we operate nationwide and maintain a vast network. We even specialize in providing expert advice to both small and large organizations wanting to set up factories, offices or new ventures anywhere in India. Our team carries out thorough research work to make sure that the area or city is feasible for the success of our clients’ project. You can directly talk to us to find out the cities covered by us.

How are you going to solve my case?

Investigation work is lengthy, boring and often laden with a lot of difficulties. The case planning and execution varies from case to case. Even if the cases come under the same category, the dimensions vary and it is really never the same. If you need information regarding your case, you can directly speak to us and we will give you an explanation of the steps involved.

Is the investigation going to be confidential?

We conduct every investigation case discreetly and guarantee 100% confidentiality. Our field investigators handle cases, but are not made aware of the client and the purpose. We keep and maintain case files in such a confidential manner that only the assigned case officer will be able to access them, as and when required.

How long does it take to complete an investigation?

Once we obtain all the details about your case, we can project you with a tentative date. Some of the operations only take a few days while others go on for a weeks and even months. The time taken to complete a case basically depends on the complexity of the case and the proof required. However, thanks to our experience, we are capable of providing our clients with a realistic timeline. Some cases, such as pre matrimonial investigation generally take seven to ten days, but it may take a few weeks due to unforeseen conditions.

What will be the cost of the investigation?

The cost varies from case to case. The amount that we charge is based on the time taken, the complexity of the investigation, the resources used, equipment required and area of operation. The nature of each case is unique, and hence, the charges are based on the scope, information, technicality, intricacies involved and the level of operation required. There is no fixed charge, as such.
Tell us what your case is and depending on the number of days, manpower required, vehicles used, equipment needed, level of supervision, cultivation of new moles relevant to the target, risk or hazard factor, incidental expenditure and so on, we will provide you with a rough estimate.

How fast can you start an investigation?

Generally, we appreciate a 24-hours prior notice, but in some urgent cases, we can begin investigation as soon as one to three hours. However, weekends are usually very busy so far and so, we would like an advance notice. To know how fast we can start your case, speak to us.

Why should I hire your service amongst so many detective agencies?

Of course, there is countless number of agencies offering investigation services, but we stand apart from the rest owing to our years of experience, proven track record and dedication. We also carry out every investigation with complete transparency and confidentiality that has helped us accomplish a stellar repute. Our team only consists of the most experienced and certified investigators, and that’s how we can guarantee to solve your case with precision.

Can you name a few of your satisfied clients?

No, we cannot. Even though we have a long list of satisfied clients, we strictly abide by our confidentiality clause. We do not make public the list of our clients. But, we have rendering our services to individuals, small businesses and fortune 500 companies.

Do you have experience in undertaking secret audio and video surveillance?

Yes, we do undertake secret video or audio recording and sting operations. We have access to high-end covert surveillance equipment that enables us to offer the highest possible services to our client. If you want corporate or residential security, our experts can debug your premises using cutting-edge electronic detectors.

How will I receive my report?

You can collect the report personally from our office or if you want, we can send it to you, via email, regular mail or facsimile. By using the same methods, we can even send documents and other such findings of the investigation. If there are any still photographs, we can scan and send them to you, via email and in case of video footage, we can send it to you in CD or DVD format. However, note that we only hand over the report once the full payment has been made.

Will I be collecting trustworthy information?

During the investigation, our investigators strive to collect facts regarding the case. The facts are submitted along with the information, and therefore, you can be sure of their reliability and trustworthiness.

Can you tell me the ways by which you access all the information that you report?

The information in the report provided to you is accessed by us in different ways. We sometimes get information, via confidential work with schools, employers, companies, people, licensing bureaus, governmental agencies, courts, credit bureaus and also direct sources of police records. The manner implemented depends on the case at hand.

How can you be so sure about the authenticity of the information?

We follow a process of checking, re-checking and counter checking to absolutely make sure that the information we provide to you is 100% authentic and genuine. We strive to eliminate even the slightest chance of an information being anything, but authentic.

How can I make the payment to you?

For our services, you can pay us through draft, check, cash or make online transaction. For international payments, they can be made through wire transfer, transferred through Western Union Money Transfer or any other such method as mutually agreed upon.

What are your working hours?

You can contact us anytime because we operation around-the-clock.

Will you be providing me with a one-point contact throughout my case?

Through your case, your point of contact will be the head of our agency. He will personally oversee and supervise the case, making sure that everything goes on smoothly. He will also explain you deeply all the intricacies of the case and provide you with any additional help as you may require. The management of your case will be centralized and you do not have to worry about any breach of confidentiality.

Will you be providing with the contact information of a local person who will be in touch with us and report to us?

Our head branch office will be directly reporting to you and looking into your case. You have the full liberty to reach out to him anytime you want. We operate in this manner so that we are able to fully stand by our guarantee of confidentiality. However, if you insist, we can arrange for someone to handle your case solely. Our investigators are trained in all aspects of investigation and you will surely not have any problem.

Phone : +91 9051946461 / +91 8697513746

Email : info@adriot.in